cookie policy

 

This Cookie Policy explains how SATO London uses cookies and similar technologies on our website. By using sato.london, you agree to the use of cookies as described in this policy.

what are cookies

Cookies are small text files stored on your device when you visit a website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

COOKIES WE USE

Essential Cookies

These cookies are necessary for our website to function properly. They enable core features like secure checkout, shopping cart functionality, and account access.

What they do:

  • Keep items in your shopping cart

  • Remember your login status

  • Process secure payments

  • Maintain your session while browsing

Legal basis: These cookies are essential for providing our services. You cannot opt out of essential cookies if you wish to use our site.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve your experience.

Services we use:

  • Google Analytics: Tracks page views, user behavior, and site performance

What they collect:

  • Pages you visit

  • Time spent on site

  • Device and browser information

  • Anonymous usage patterns

Your choice: You can opt out of analytics cookies through our cookie banner or browser settings.

Advertising & Marketing Cookies

These cookies help us show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Services we use:

  • Google Ads: Tracks conversions and enables remarketing

  • Facebook Pixel: Tracks user behavior for targeted advertising across Facebook and Instagram

What they do:

  • Remember products you've viewed

  • Show you relevant ads on other websites and social media

  • Measure advertising campaign performance

  • Prevent you from seeing the same ad repeatedly

What they collect:

  • Products you view or add to cart

  • Pages you visit on our site

  • Whether you complete a purchase

  • Device and browser information

Your choice: You can opt out of advertising cookies through our cookie banner. Note that opting out means you'll still see ads, but they won't be tailored to your interests.

MANAGING YOUR COOKIES

Cookie Banner

When you first visit our site, you'll see a cookie banner where you can accept or decline non-essential cookies (analytics and advertising). Essential cookies cannot be disabled.

Browser Settings

You can control and delete cookies through your browser settings. Please note that disabling essential cookies may affect site functionality.

  • Chrome: Settings > Privacy and Security > Cookies

  • Safari: Preferences > Privacy > Cookies

  • Firefox: Settings > Privacy & Security > Cookies

  • Edge: Settings > Cookies and Site Permissions

Opt-Out Tools

You can also opt out of targeted advertising through these services:

Google Ads: Ad Settings
Facebook: Ad Preferences
Your Online Choices (UK): youronlinechoices.com

THIRD-PARTY COOKIES

Some cookies on our site are set by third-party services (Google, Facebook). These companies may use information about your visits to this and other websites to provide relevant advertisements. Please review their privacy policies:

Google Privacy Policy: policies.google.com/privacy
Facebook Privacy Policy: facebook.com/privacy

HOW LONG DO COOKIES LAST

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

Each cookie's duration depends on its purpose. Marketing cookies typically last up to 90 days, while essential cookies may last longer to maintain site functionality.

UPDATES TO THIS POLICY

We may update this Cookie Policy occasionally to reflect changes in technology or legal requirements. Any updates will be posted on this page with a revised date.

Last updated: February 2026

CONTACT US

If you have questions about our use of cookies, please contact us:

Email: hello@sato.london
Hours: Monday – Friday, 9am – 5pm GMT (excluding bank holidays)

ome cookies on our site are set by third-party services (Google, Facebook). These companies may use information about your visits to this and other websites to provide relevant advertisements. Please review their privacy policies:

Google Privacy Policy: policies.google.com/privacy
Facebook Privacy Policy: facebook.com/privacy